Preprint10.17605/OSF.IO/U74CXSocial and Behavioral SciencesSocial Worksaputra, TrioTriosaputrahttps://osf.io/em9hk/0000-0002-5642-2339sufi, wasiahwasiahsufihttps://osf.io/d7m4u/STRATEGY IN PROVIDING SERVICE TO THE COMMUNITYINA-Rxiv20182018-02-16T08:10:36.194543+00:00https://osf.io/u74cxThis research is expected to reach the service oriented library to the visitor. With the strategies undertaken to overcome the obstacles and shortcomings that occur. This research uses descriptive qualitative research methods and data collection techniques using observation, interviews, documentation. Informants in this research is the head and staff of UPT Library archive and documentation of Bukit Batu district Bengkalis District and visitors and community leaders in the library environment. In the data analysis used descriptive method that describes the Theory with the objective conditions and information on the results of interviews combined with the data of researchers in accordance with the results of field observation. Library Management at UPT Library Archives and Documentation District Bukit Batu Bengkalis Regency is not running optimally. Factors that become obstacles in providing services to visitors such as facilities and infrastructure that are not complete, the number and quality of human resources Librarian is not adequate.CC-By Attribution 4.0 International