{"data":{"id":"10.17903/fk2/1ghggq","type":"dois","attributes":{"doi":"10.17903/fk2/1ghggq","prefix":"10.17903","suffix":"fk2/1ghggq","identifiers":[],"alternateIdentifiers":[],"creators":[{"name":"Soufflot De Magny, Renaud","nameType":"Personal","givenName":"Renaud","familyName":"Soufflot De Magny","affiliation":["(Ευρωπαϊκή Επιτροπή, Βρυξέλλες)"],"nameIdentifiers":[]},{"name":"Debyser, Ariane","nameType":"Personal","givenName":"Ariane","familyName":"Debyser","affiliation":["(Ευρωπαϊκή Επιτροπή, Βρυξέλλες)"],"nameIdentifiers":[]}],"titles":[{"title":"Flash Eυρωβαρόμετρο 150 (Ποιότητα υπηρεσιών)"}],"publisher":"Κατάλογος Δεδομένων SoDaNet","container":{},"publicationYear":2021,"subjects":[],"contributors":[{"name":"Λιναρδής, Απόστολος","nameType":"Personal","givenName":"Απόστολος","familyName":"Λιναρδής","affiliation":["(Εθνικό Κέντρο Κοινωνικών Ερευνών)"],"contributorType":"ContactPerson","nameIdentifiers":[]},{"name":"Κονδύλη, Δήμητρα","nameType":"Personal","givenName":"Δήμητρα","familyName":"Κονδύλη","affiliation":["(Εθνικό Κέντρο Κοινωνικών Ερευνών)"],"contributorType":"ContactPerson","nameIdentifiers":[]},{"name":"GESIS-Leibniz Institute For The Social Sciences","affiliation":[],"contributorType":"Producer","nameIdentifiers":[]}],"dates":[{"date":"2021","dateType":"Issued"}],"language":null,"types":{"ris":"DATA","bibtex":"misc","citeproc":"dataset","schemaOrg":"Dataset","resourceTypeGeneral":"Dataset"},"relatedIdentifiers":[],"relatedItems":[],"sizes":[],"formats":[],"version":null,"rightsList":[],"descriptions":[{"description":"Το συγκεκριμένο Flash Eurobarometer διερεύνησε τις απόψεις των ερωτώμενων ως προς την ποιότητα συγκεκριμένων υπηρεσιών: παροχή ηλεκτρικού ρεύματος, κινητή και σταθερή τηλεφωνία, φυσικό αέριο, ταχυδρομικές υπηρεσίες, δημόσιες τοπικές συγκοινωνίες, αεροπορικές και σιδηροδρομικές συγκοινωνίες. Συγκεκριμένα, διερευνήθηκε η ικανοποίηση ή δυσαρέσκεια από την παροχή των προαναφερθεισών υπηρεσιών, οι τομείς που χρήζουν βελτίωσης και αν θα ήταν πρόθυμοι να καταβάλουν υψηλότερο κόστος για την βελτίωσή τους. Η επόμενη ενότητα αφορούσε ερωτήσεις ως προς την επιλογή του προμηθευτή των υπηρεσιών σε συνάρτηση με την τιμή και το κόστος ως κριτήρια επιλογής του. Επίσης ρωτήθηκαν για τους πιθανούς λόγους αλλαγής του προμηθευτή υπηρεσιών καθώς και τα εμπόδια που θα απέτρεπαν αυτήν την αλλαγή. Η τελευταία ενότητα αφορούσε ερωτήσεις σχετικά με τη δημιουργία ενός μοναδικού κοινού τηλεφωνικού αριθμού ως μέτρο αποφυγής παραβίασης προσωπικών δεδομένων και κλοπής τραπεζικών 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