{"data":{"id":"10.14749/27612348","type":"dois","attributes":{"doi":"10.14749/27612348","prefix":"10.14749","suffix":"27612348","identifiers":[],"alternateIdentifiers":[],"creators":[{"name":"Human Sciences Research Council","nameType":"Organizational","affiliation":[],"nameIdentifiers":[]}],"titles":[{"title":"Baseline patient satisfaction survey in 266 clinics located in three health districts of the Eastern Cape: Amathole, OR Tambo and Chris Hani 2008 (EC-PSS 2008)"}],"publisher":"HSRC","container":{},"publicationYear":2013,"subjects":[{"subject":"Baseline patient satisfaction survey in 266 clinics located in three health districts of the Eastern Cape: Amathole, OR Tambo and Chris Hani 2008 (EC-PSS 2008)"}],"contributors":[{"name":"Human Sciences Research Council","nameType":"Organizational","contributorType":"DataCurator","affiliation":[],"nameIdentifiers":[]}],"dates":[{"date":"2013-03-30T00:00:00","dateType":"Created"}],"language":"en","types":{"ris":"DATA","bibtex":"misc","citeproc":"dataset","schemaOrg":"Dataset","resourceTypeGeneral":"Dataset"},"relatedIdentifiers":[],"relatedItems":[],"sizes":[""],"formats":[""],"version":"1","rightsList":[{"rights":"Human Sciences Research Council"}],"descriptions":[{"lang":"English","description":"\u003cp\u003e The Eastern Cape Department of Health commissioned the HSRC for a patient satisfaction survey (PSS) to assess patient perceptions, expectations and satisfaction. The aim was to conduct a PSS in three health districts. This was conducted as a descriptive study, and the clinic sample was purposive. A survey was utilised as an instruments to identify issues for quality improvement initiatives.\u003c/p\u003e\u003cp\u003e The data set contains 19401 cases with 96 variables.\u003c/p\u003e","descriptionType":"Abstract"}],"geoLocations":[{"geoLocationPlace":"Eastern Cape Province"}],"fundingReferences":[{"funderName":"Human Sciences Research Council"}],"xml":"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","url":"https://figshare.com/articles/dataset/27612348","contentUrl":null,"metadataVersion":0,"schemaVersion":null,"source":"api","isActive":true,"state":"findable","reason":null,"viewCount":1,"viewsOverTime":[{"yearMonth":"2025-11","total":1}],"downloadCount":0,"downloadsOverTime":[{"yearMonth":"2025-11","total":0}],"referenceCount":0,"citationCount":0,"citationsOverTime":[],"partCount":0,"partOfCount":0,"versionCount":0,"versionOfCount":0,"created":"2025-03-04T12:11:47.000Z","registered":"2025-03-04T12:11:47.000Z","published":"2013","updated":"2025-03-04T12:11:47.000Z"},"relationships":{"client":{"data":{"id":"gesis.hsrc","type":"clients"}},"provider":{"data":{"id":"hsrc","type":"providers"}},"media":{"data":{"id":"10.14749/27612348","type":"media"}},"references":{"data":[]},"citations":{"data":[]},"parts":{"data":[]},"partOf":{"data":[]},"versions":{"data":[]},"versionOf":{"data":[]}}}}